Before talking about technology, a conviction.
Psychotherapy is a human process.
It requires bond, presence, responsibility, ethical judgment, and an understanding of each person's singularity. No automated conversation replaces that relationship.
Eita starts from that conviction.
We do not want to create an artificial psychologist. We want to build an educational tool that helps people expand their emotional repertoire, observe what they are living through, and prepare to seek out or talk with those who can offer professional care.
We are not automating Psychology. We are building new bridges to it.
People already bring their emotional questions to AI.
Pretending this behavior does not exist does not make it any safer.
In 2025, a national survey in Brazil by Fundação Itaú and Datafolha showed that 45% of respondents had already used an artificial intelligence tool in emotional situations or situations related to mental health.
In most cases, these conversations happen in general-purpose tools, which were not designed specifically for psychoeducation, do not know the boundaries of professional practice, and can generate inappropriate responses in sensitive situations.
of respondents had already used AI in an emotional situation or one related to mental health.
Fundação Itaú and Datafolha, 2025. Survey of 2,798 people aged 16 and older.
of adults showed clinically relevant depressive symptoms in the 2019 PNS (Brazil's National Health Survey).
of the people in this group were receiving no treatment.
These numbers do not prove that an AI can treat psychological suffering, and they should not be used for that.
They show a combination of high demand, barriers to access, and spontaneous searching for available channels. The responsible answer is not to present an AI as therapy. It is to build tools with a clearly bounded purpose, referral to human help, and transparency about what they cannot do.
If people are already talking to AI about emotions, we need to offer more education, more limits, and more paths to human care.
Psychoeducation is the heart of Eita.
Psychoeducation means expanding a person's repertoire so they can recognize emotions, understand concepts, observe patterns, and take part more consciously in their own care.
Psychoeducation is not telling a person “what they have”. It is offering language, references, and questions that help them notice what they are living through, without turning every emotion into a symptom and without replacing a professional evaluation.
Eita uses conversation as an accessible form of emotional education. It does not take the place of someone who interprets clinically, builds a diagnostic hypothesis, or conducts treatment.
Naming what we feel can be the start of a more conscious conversation.
Eita helps the person learn about different emotions and expand the vocabulary they use to talk about themselves.
An experience recorded today can be different from the memory reconstructed a week later.
Eita offers a space to record events, thoughts, and feelings while they are still fresh.
The person organizes their experience. Clinical meaning continues to be built with the professional.
Eita can structure an account, but it does not determine diagnoses, causes, or courses of action.
Self-knowledge can also help someone realize they do not have to handle everything alone.
When a situation calls for specialized help, Eita should encourage seeking appropriate professionals and services.
More repertoire for the person. More context for the conversation. The same human centrality in care.
Eita can be present before, between, and alongside professional care.
Before professional care
Eita can help a person learn concepts, organize their questions, and notice when it is important to seek qualified help.
It should not function as a barrier or as a mandatory step before care.
Between sessions
The person can record events, emotions, and questions throughout the week, and also return to practices previously agreed upon with their professional.
Eita does not turn the interval between sessions into automated psychotherapy and does not presuppose real-time human monitoring.
Alongside ongoing care
With the person's authorization, a summary they have reviewed can be brought to the session or appointment. The professional decides whether, when, and how to use that material.
The summary offers context. Interpretation and decisions remain under human responsibility.
Eita does not extend the session. It helps the person preserve what may be important to bring to it.
Care becomes safer when roles are not blurred.
Emotional education+
Presents concepts and educational questions
Contextualizes it within the professional process
Can integrate it into the care plan
Self-observation+
Helps record experiences
Helps understand meanings and patterns
Connects information to medical follow-up
Assessment+
Does not perform professional assessment
Performs psychological assessment
Performs medical assessment
Diagnosis+
Does not diagnose
Formulates psychological diagnoses within their scope of practice
Formulates medical diagnoses
Psychotherapy+
Does not provide it
Conducts it
May conduct it when they have the corresponding training
Medication+
Does not recommend, prescribe, or change it
Does not prescribe
Prescribes and monitors
Critical situations+
Directs the person to seek human help
Assesses and manages according to the professional context
Assesses and manages clinically
Care decisions+
Does not make clinical decisions
Exercises technical and ethical judgment
Exercises medical judgment
Sharing+
Organizes a summary controlled by the user
Receives it only with authorization
Receives it only with authorization
Technology can organize information. Only professionals can take clinical responsibility for it.
From everyday experience to a better-prepared conversation.
Sharing is always a choice.
A person can use Eita without sharing any conversation with a professional. Refusing or revoking that authorization should not harm their access to the tool or to care.
A pact begins with what we commit not to do.
Our Pact with Psychology is a commitment made by Eita to professionals, users, and society.
It exists to ensure that growth, convenience, or innovation are never used as a justification for erasing ethical limits.
We will not present AI as a substitute for human bond and care.
Psychotherapy, assessment, diagnosis, clinical management, and treatment decisions remain with licensed professionals.
Eita will always be presented as an artificial intelligence.
It uses conversational language, but it has no consciousness, feelings, human empathy, or moral judgment.
We will keep the difference between emotional education and clinical intervention clear.
Eita can explain, ask questions, and help organize. It cannot take on the role of therapist.
Eita will not be designed to keep a person away from professionals.
When specialized care is needed, the guidance will be to seek qualified human help.
The person decides what to record, keep, delete, and share.
No relationship with a professional should turn Eita into a surveillance channel.
Each professional decides whether, when, and how to integrate the tool into their work.
Eita does not determine approaches, courses of action, interpretations, or clinical decisions.
Emotional and health data require reinforced protection, minimization, and a clear purpose.
Eita should collect only what is necessary, explain what each piece of data will be used for, and offer understandable controls.
We will not turn potential into promise.
Benefits will be presented according to the actual level of available evidence. Eita's specific results will depend on its own evaluation.
A responsible tool is never definitively finished.
Protocols, responses, and risks must be evaluated continuously, with incidents and corrections recorded.
Qualified criticism will not be treated as resistance to innovation.
Psychologists, psychiatrists, researchers, and users should take part in Eita's evolution.
“Our Pact with Psychology” is an institutional commitment by Eita. It does not represent endorsement, partnership, or approval by Brazil's Federal Council of Psychology, the Regional Councils, or any other professional body.
Eita is not an emergency service.
There are moments when information and self-observation are not enough.
In the face of immediate risk, thoughts of suicide, the possibility of violence, significant loss of contact with reality, or any situation in which the person does not feel safe, it is necessary to seek human help.
Eita can guide the search for help, but it does not perform risk assessment, emergency intervention, or real-time human monitoring.
- Go to an urgent or emergency care service.
- Call SAMU (Brazil) at 192.
- Ask someone you trust to stay with you.
- For emotional support, contact CVV (Brazil) at 188.
We distinguish potential, evidence, and proof.
There is evidence that psychoeducation, between-session practices, everyday records, and digital interventions can contribute to care processes.
That does not mean any chatbot is effective, that every person benefits, or that a digital tool produces the same results as a therapeutic relationship. Nor does it mean that results found in other products can be automatically attributed to Eita.
What the literature suggests
- →Structured between-session activities can contribute to certain psychotherapeutic processes.
- →Records made close to the moment can offer information that differs from retrospective memories.
- →Digital interventions can expand availability and convenience.
- →In more complex situations, human participation remains especially important.
What we do not claim
- ×That Eita treats depression or anxiety.
- ×That Eita produces the same results as psychotherapy.
- ×That its summaries automatically improve clinical outcomes.
- ×That an AI can replace professional bond or judgment.
- ×That permanent availability equals permanent care.
What we intend to evaluate
- Safety of interactions.
- Usefulness of psychoeducation.
- Quality and fidelity of records.
- Appropriateness of referrals.
- User experience and autonomy.
- Usefulness as perceived by professionals.
- Impact on session preparation.
- Added workload or workload reduction for the professional.
See references and criteriaopen
Referencing research or publications from professional bodies does not mean those bodies endorse Eita.
An Eita that respects how each professional conducts care.
We are developing an integration environment between Eita and the professionals who work with its users.
The idea is not to allow continuous surveillance or delegate clinical decisions to technology. It is to help the person organize what they want to bring to the session and give the professional a clearer starting point, always with authorization.
Summaries prepared for the session
The person reviews and chooses which events, emotions, or questions they want to share.
Continuity of agreed practices
The professional can suggest educational activities or questions for the person to return to during the week.
Autonomy of approach
The platform does not impose a single theoretical orientation or protocol. The professional chooses the resources compatible with their work.
No mandatory monitoring
The professional does not need to follow conversations in real time and does not take on permanent availability by using the integration.
Eita organizes the material. The person chooses what to share. The professional leads the care.
Clinical knowledge is not a marketing badge. It is responsibility.
Eita is being built under the guidance of a psychologist with 20 years of clinical experience, and this must be complemented by the participation of different professionals, researchers, and people with lived experience of care.
No individual trajectory, however relevant, replaces diversity of perspectives, critical review, and continuous evaluation.
We are forming a multidisciplinary advisory board.
We want to bring together professionals from different approaches, researchers, specialists in privacy, ethics, diversity, and digital safety, and people with lived experience.
I am interested in taking part
Anaclaudia Zani is a psychologist and neuroscientist (CRP 06/128106), creator of the EITA method and of EITA Mentora Virtual.
- Content review
- Design of limits
- Training
- Case evaluation
- Governance
We want to talk even with those who have criticisms.
Psychology should not be called in only to validate a finished technology.
We want to hear from professionals before, during, and after the most important decisions: which limits need to exist, which risks we are not seeing, what kind of integration would be useful, and what should never be automated.
Well-founded disagreements can make Eita safer.
We will review your interest and get in touch with information about the next steps. Submitting this form does not imply public endorsement of Eita or a commitment to participate.
Important questions deserve direct answers.
Is Eita a virtual psychologist or therapist?+
No. Eita is an artificial intelligence focused on psychoeducation and self-observation. It has no professional training, license, consciousness, or clinical responsibility, and it does not provide psychotherapy.
Can Eita diagnose anxiety, depression, or other disorders?+
No. Eita does not formulate diagnoses. It can present educational information about emotions and mental health, but an assessment depends on a licensed professional and an individualized understanding of the context.
Can a person use Eita without being in therapy?+
Yes, for emotional education, reflection, and organizing experiences. That does not mean the tool is enough for every need. When there is persistent suffering, impairment in daily life, or a situation of risk, the guidance is to seek professional help.
Does Eita intend to replace psychologists or psychiatrists?+
No. Its purpose is to fill a different function: education, recording, and preparation. Therapeutic bond, assessment, diagnosis, prescription, risk management, and clinical decisions remain human.
How can Eita help between sessions?+
It can help the person record what happened, learn concepts, organize questions, and return to practices previously agreed upon with their professional. That does not turn the interaction into a session and does not mean permanent professional monitoring.
Will the professional have access to all conversations?+
Not by default. The idea is that the person reviews and chooses what they want to share. The integration should favor consented summaries, not unrestricted access to the history.
Will psychologists be required to monitor users?+
No. Using an integration with Eita should not create an expectation of real-time reading or continuous availability. The limits of access and use need to be clear to all parties.
What happens in crisis situations?+
Eita does not perform crisis management. It directs the person to human help, emergency services, and their support network. In immediate risk, the person should go to an urgent care service or call SAMU (Brazil) at 192.
How is conversation data protected?+
Eita must apply reinforced privacy, security, and data minimization measures. The person needs to know what is stored, for how long, for what purpose, and with whom it can be shared.
Is there proof that Eita improves psychotherapy?+
We should not make that claim yet. There are studies on psychoeducation, between-session activities, and digital interventions, but results from other tools cannot be attributed to Eita. Its effects need to be evaluated in dedicated studies.
Does the CFP (Brazil's Federal Council of Psychology) or a CRP (regional council) approve Eita?+
No. Eita follows and uses publications from these bodies as references for its development, but that does not represent partnership, approval, or institutional endorsement.
Why use AI instead of a regular journal?+
A journal is a valuable resource and may be enough for many people. AI adds a conversational experience, educational questions, and help organizing the record. That convenience does not turn the tool into a professional or make its content infallible.
The future of care does not have to choose between technology and people.
When roles are clear, technology can help people arrive at professional care with more repertoire, context, questions, and autonomy.
Psychology remains at the center. Eita commits to staying alongside.
Eita. Psychoeducation to bring people closer to care.